About Us
Hi, it's Phil here, founder of CamperNation.
Firstly, thanks so much for visiting the site, I'm grateful to have you here.
I've always loved spending time outdoors, exploring new places and revisiting old favorites.
Reconnecting with nature and spending quality time with loved ones is more important to me now more than ever, and I imagine a lot of people feel the same given how much has happened over the past few years.
I started this business with the hope of making it easier for people to find the best products to make their next caravan or motorhome trip that bit more enjoyable.
Our Business Model
At CamperNation, we partner with top-quality suppliers to bring you the best products for your outdoor adventures. Most of our suppliers are UK-based, ensuring that you receive your items promptly, typically within 2-5 business days.
Product Sourcing
All of the brands and products we sell are selected based on their quality and reputation within the industry. We conduct thorough research and gather customer feedback to ensure that each product meets our high standards. Some of the trusted brands we retail for include Dometic, Outdoor Revolution and Camptech.
Our Values
Integrity We always do the right thing and put you first. No exceptions. We know that the products we sell are large investments and want you to feel confident that you're dealing with fair and reasonable people.
Relationships We believe that openness and honesty make for the best relationships in business and in life. We want to build strong and positive relationships with everyone we encounter, and these are a big part of what makes CamperNation different from other online stores.
Service We want to deliver exceptional service that gives you value and makes you smile. Plain and simple, we are here for you, the customer. We offer a 30-day returns policy and a dedicated customer support team to assist with any inquiries.
Shipping and Returns
Since we work closely with UK-based suppliers, our delivery times are generally between 3-5 business days. We provide tracking information as soon as the item is shipped. See our shipping policy for more information.
Our refund policy allows you to return products within 30 days of receipt for a full refund or exchange.
Customer Support
Our customer support team is available to assist you with any questions or concerns. You can reach us via phone, email, or through our live chat during business hours. We strive to respond to all inquiries within 24 hours.
Contact Information
Phone: 020 8064 2643
Email: info@campernation.co.uk
Address: 245 Rotherhithe Street, London, SE16 5FT, United Kingdom
Our business hours are below:
- Monday to Friday: 9:00 - 17:30
- Saturday and Sunday: 9:00 - 13:00