Perfect Fit Promise
The Perfect Fit Promise from CamperNation
Look, we know buying an awning online can be a bit nerve-wracking. Even when you've measured twice and checked all the specs, there's always that nagging doubt - will it actually fit?
That's why we've created our Perfect Fit Promise.
It's simple: if the awning isn't the perfect fit for your setup, send it back within 30 days and we'll sort you out with an exchange or refund.
What do we mean by "Perfect Fit"?
- Right size for your caravan, motorhome or campervan
- Correct rail height compatibility
- Works with your setup
How it works
- Select your awning (our team's here to help if needed)
- Test the fit
- Not satisfied? Return within 30 days for an exchange or full refund - you can choose which
The small print (we keep it simple)
Your awning needs to come back in 'like new' condition and must contain all original packaging and accessories.
"Like New" means that the items you ordered must not show any visual signs of wear.
If items are returned with visual signs of wear, or have any issues due to use, they will not be accepted and no refund or exchange will be given.
If choosing to exchange, the new product must be of equal or lesser value to the original order. If you are exchanging for a higher-value product, the difference will need to be paid.
Expert help available
Need guidance choosing the right awning?
- Call: 020 8064 2643
- Email: info@campernation.co.uk
- Live Chat: Available during business hours
We've got sizing guides, compatibility charts, and experience helping our customers get the right awning.
You can even use our calculator at the bottom of the page to help find your caravan's A-measurement.
Why trust us?
We're outdoor enthusiasts ourselves, we know what it's like to measure three times and still wonder if you've got it right. That's why we make this promise - so you can order with confidence, knowing we've got your back if it's not spot on.
Ready to find your perfect awning? Browse our collection knowing you're covered by our Perfect Fit Promise. And if you need any help, just give us a shout - we're always happy to talk awnings!