How long does it take to set up the Galaxy Air Awning?
Most people can have it fully inflated and pegged down in about 15-20 minutes. Once you're familiar with it, you might even do it faster. The single-point inflation system means one person can easily set it up alone.
What happens if there's a problem with the air beams?
Each air beam is separate, so if one develops an issue, the others stay inflated. The beams are easily replaceable, and they're covered by the 2-year warranty. In our experience, problems are very rare thanks to the quality of materials used.
Can I use this awning all year round?
Yes, the Galaxy is designed for all-season use. The 10,000mm hydrostatic head rating and premium TenCate fabric mean it handles heavy rain, while the ventilation system manages condensation in colder weather. Many owners use it year-round without issues.
Will it fit my caravan?
The Galaxy comes in three sizes to fit most caravans. The Galaxy 8 fits 946-980cm, Galaxy 9 fits 981-1015cm, and Galaxy 10 fits 1016-1050cm circumference caravans. Just measure your caravan's awning rail height (needs to be 235-255cm) and circumference to find your size.
How does it handle strong winds?
Really well. The air beam technology actually performs better than traditional poles in wind, as it can flex without breaking. Combined with the included storm straps and double mud wall, it's very stable in rough weather.
What's the difference between a full awning and a porch awning?
The Galaxy is a full awning, meaning it runs the entire length of your caravan. This gives you maximum living space and lets you access all your caravan's service points. Porch awnings are smaller and only cover a portion of your caravan's side.
Do I need to buy any extras to use it?
No, everything you need comes in the box - pump, storm straps, veranda pole, and carry bags are all included. The optional extras like annexes and inner tents just add more possibilities if you want them.
How do you clean and maintain it?
Regular cleaning with warm water and mild soap keeps it looking great. Always pack it away dry if possible, or dry it out when you get home. The high-quality materials mean it's pretty low maintenance overall.
Can I leave it up for extended periods?
Yes, the Galaxy is built for long-term pitching. The UV-protected fabric and quality construction mean it handles extended use well. Just keep an eye on the weather and use the storm straps when needed.
What's the warranty coverage like?
You get a 2-year warranty covering manufacturing defects, including the air beams. Westfield has a good reputation for customer service if you ever need help.
How easily can I add an annex or inner tent?
Very easily - the Galaxy is designed with expansion in mind. The connection points are already built in, so adding extras is straightforward. Many owners start with the basic awning and add annexes later as needed.
Is it worth the investment compared to cheaper awnings?
While it's not the cheapest option, the quality materials and construction mean it typically lasts much longer than budget awnings. The all-season usability and easy setup also mean you're likely to use it more often, giving better value over time.
